Tenancy Deposit Scheme

In the private sector tenants give their landlords a deposit against possible none payment of rent or damage to the property.  When a tenancy comes to an end, there is usually no disagreement about the return of the deposit.  However, when there is, it can cause much hardship and inconvenience to both landlord and tenant.

Barlow Costley are member of The Dispute Service which has been developed to ensure that the deposits are protected and that disputes about their return are resolved swiftly, inexpensively and impartially.

• Deposits will be protected during the tenancy
• Where there is no dispute at the end of the tenancy, deposits will be returned promptly
• Where there is a dispute about the return of the deposit, it will be dealt with fairly by the Independent Case Examiner (ICE)
• The ICE will make his decision quickly and the deposit will be paid out without unnecessary delay